To ask the Secretary of State for Children, Schools and Families what percentage of inquiries received by his Department from the public were responded to within (a) one week, (b) 14 days, (c) 28 days, (d) two months and (e) three months in the last period for which figures are available; and in what percentage of cases it took (i) over three months and (ii) over one year to respond.
This Department does not hold the information in the format required. Our performance for correspondence from MPs and Peers is published annually by way of a written ministerial statement. The Department for Children, Schools and Families has only been in existence since June 2007; performance figures for the Department for Education and Skills for 2006 were published on
Overall performance for all correspondence (MPs, Peers and the public) is given in the Department's annual report. The DfES Annual Report for 2007 was published in May this year and is available on the Department's website: