Treasury written question – answered at on 25 June 2007.
To ask the Chancellor of the Exchequer what targets have been set by HM Revenue and Customs for its staff involved in dealing with tax credit overpayment appeals; and if he will make a statement.
Tax credits claimants have a right of appeal against decisions about their tax credit entitlement but HM Revenue and Customs (HMRC) code of practice 26 "What happens if we have paid you too much tax credit?" gives the reasons why claimants might be able to dispute an overpayment and how they should do this.
HMRC aims to deal with 80 per cent. of correspondence within 15 working days of receipt and 95 per cent. within 40 working days.
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