Pensions: Forecasts

Work and Pensions written question – answered on 7th June 2007.

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Photo of Nigel Waterson Nigel Waterson Shadow Minister, Work & Pensions

To ask the Secretary of State for Work and Pensions what total cost has been of providing the Pension Service Forecasting Helpdesk since its inception.

Photo of James Purnell James Purnell Minister of State (Pensions Reform), Department for Work and Pensions

Information is not available at this level of detail. The Future Pensions Division within the Pension Service use a range of communication channels to provide help and advice to customers. The direct operational cost of providing this service for the period April 2005 to March 2007 was £33.94 million. During this period the Future Pensions Centre received approximately 2 million calls, issued around 19 million pension forecasts and conducted 71,000 pension traces.

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