Treasury written question – answered at on 1 May 2007.
Don Touhig
Labour, Islwyn
To ask the Chancellor of the exchequer how many complaints the Financial Ombudsman Service received on bank charges in each of the last five years.
Edward Balls
The Economic Secretary to the Treasury
The Financial Services Ombudsman (FOS) is operationally independent of the Government. I understand that over the past five years the FOS has collated data on the basis of current account complaints, not specific complaints on bank charges. The number of complaints relating to current accounts to year-end March was:
| Number of complaints | |
| 2006 | 3,543 |
| 2005 | 2,521 |
| 2004 | 2,106 |
| 2003 | 1,602 |
| 2002 | 1,280 |
Data on inquiries relating specifically to bank charges were collated from September 2006. The number of inquires received relating to bank charges from September 2006 to March 2007 was 150,917.
Yes2 people think so
No1 person thinks not
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