(1) what measures have been put in place in order to ensure that the targeted assistance scheme in Whitehaven is delivered effectively and that all of those persons assessed by her Department as eligible under the terms of the scheme (a) are contacted in a suitable format and (b) receive assistance appropriate to their needs;
(2) by what measures those eligible for the targeted assistance scheme are to be identified in Whitehaven.
The Government and BBC are jointly conducting the procurement process to appoint an operator to deliver the help scheme in Whitehaven and more generally.
Digital UK is responsible for generic communications and has written to households in Whitehaven explaining the Help Scheme and asking those who think they are eligible to apply. This will be supported by local advertising. The letter and leaflets are available in large print, audio or Braille, or in another language.
Once appointed, the operator will confirm eligibility of those who have responded to the Digital UK letter and contact them about the support available.
Subject to parliamentary progress, DWP data released in accordance with the Digital Switchover (Disclosure of Information) Bill will be used to verify eligibility in Whitehaven.