Child Support Agency

Work and Pensions written question – answered on 13th March 2007.

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Photo of Maria Miller Maria Miller Shadow Minister (Work and Pensions)

To ask the Secretary of State for Work and Pensions what the average time taken was to progress clerical Child Support Agency cases to a stage where a first payment was made in each month since January 2005; and if he will make a statement.

Photo of James Plaskitt James Plaskitt Parliamentary Under-Secretary, Department for Work and Pensions

The information requested is not available.

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stephen reid
Posted on 15 Mar 2007 5:19 pm (Report this annotation)

This is another example where Maria Miller has asked a question that the Government fails to respond because it simply doesn't know the answer. If the Government doesn't know how long it is taking to process cases, how can it claim to be managing the situation? How can it take action if response times extend? How can it meaure the quality of service it is offering?