Housing

Communities and Local Government written question – answered on 5th March 2007.

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Photo of Tom Watson Tom Watson Member, Labour Party National Executive Committee

To ask the Secretary of State for Communities and Local Government what research her Department has commissioned into tenant satisfaction with the choice-based lettings schemes; and if she will make a statement.

Photo of Yvette Cooper Yvette Cooper Minister of State (Department of Communities and Local Government) (Housing and Planning)

The Department has not commissioned research into tenant satisfaction with choice-based lettings schemes (which would have used a quantitative survey approach).

However, the British Market Research Bureau (BMRB) has carried out two qualitative studies for the Department into applicants' perspectives of choice based lettings:

(i) as part of the evaluation of the Government-funded CBL pilot programme (which ran from 2001-2003). "Applicants' perspectives on Choice-Based Lettings" was published in May 2004 and is available on the CLG website at www.communities.gov.uk/index.asp?id=1153279

(ii) as part of a research project looking into the longer term impact of choice based lettings. The BMRB study looked at applicants' experience and views of choice based lettings in general, and the impact on community cohesion in particular. "Monitoring the Longer Term Impact of Choice Based Lettings", which presents the findings of the BMRB study, together with the study carried out by Heriot Watt University that focuses mainly on social landlords, was published in October 2006 and is available on the CLG website at www.communities.gov.uk/index.asp?id=1503598

Overall, the longer-term research reveals a number of positive outcomes attributable to choice based lettings: improved tenancy sustainment; good outcomes for homeless households; a tendency for choice based lettings to result in more dispersed, rather than concentrated; lettings to ethnic minority households; and a tendency to speed up the re-letting of empty properties.

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