Post Office Card Account

Work and Pensions written question – answered on 30th March 2006.

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Photo of Edward Davey Edward Davey Shadow Secretary of State (Trade and Industry), Liberal Democrat Spokesperson (Trade and Industry)

To ask the Secretary of State for Work and Pensions what advice is provided to those interested in switching from the Post Office account card to direct payment into a bank account; and whether particular banks are recommended by the telephone operators on the advice line to those inquiring about switching to direct payment.

Photo of James Plaskitt James Plaskitt Parliamentary Under-Secretary, Department for Work and Pensions

Most customers who move from having their payments made into a Post Office card account simply supply the Department with the details of their nominated bank or building society account. Our staff are able to give customers information about bank and building society accounts if customers ask for it, including those accounts which can be used at Post Office branches. Our staff do not recommend any particular bank or building society—that decision is for the customer to make.

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