Post Office Card Account

Work and Pensions written question – answered on 30th March 2006.

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Photo of David Drew David Drew Labour, Stroud

To ask the Secretary of State for Work and Pensions why the contract for the Post Office card account between the Department and Post Office Ltd. prohibits the Post Office from (a) publicising the benefits of the card and (b) marketing its use without the approval of the Department.

Photo of James Plaskitt James Plaskitt Parliamentary Under-Secretary, Department for Work and Pensions

The contract for Post Office card account services was jointly negotiated between Post Office Ltd. and DWP. Post Office Ltd. agreed the controls on publicity and marketing. They are designed to help ensure that the Post Office card account meets its objectives and that customers receive accurate and consistent information to help them choose the account which best meets their needs and circumstances.

The Department and Post Office Ltd. have agreed a considerable amount of publicity and marketing for the Post Office card account, including references in Post Office leaflets and in-branch posters, as well as a section on the Post Office's own website.

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