Health White Paper Consultation

House of Lords written question – answered at on 13 December 2005.

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Photo of Baroness Michie of Gallanach Baroness Michie of Gallanach Liberal Democrat

asked Her Majesty's Government:

Why the online questionnaire used as part of the listening exercise in the consultation process on the White Paper Your Health, Your Care, Your Say focused on general practitioner and nursing services only, and used mostly closed questioning, with no space for open comments.

Photo of Lord Warner Lord Warner Minister of State, Department of Health, Minister of State (Department of Health) (NHS Delivery)

The online questionnaire was only one of several ways we sought the public's views. We chose a questionnaire structure that could be used to quickly analyse large volumes of data rather that asking for "free form" text which would have been more difficult to systematically assess. The questionnaire was therefore focused on issues that we knew from previous experience were important to people, but we did allow for some commentary to be included and the public have used that opportunity to raise a wide range of issues. We have received about 36,000 completed questionnaires (both online and hard copy) and collected a great deal of data, including thousands of "free text" comments. The local, regional and national events provided people with opportunities to discuss other issues that were important to them.

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