Deputy Prime Minister written question – answered on 24 November 2005.

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Photo of Sarah Teather Sarah Teather Shadow Minister (Office of the Deputy Prime Minister)

To ask the Deputy Prime Minister which services local government has e-enabled; and what level of take-up has been achieved for each service, broken down by local authority.

Photo of Phil Woolas Phil Woolas Minister of State (Local Government), Office of the Deputy Prime Minister

The Office of the Deputy Prime Minister's (ODPM) target is for 100 per cent. of local government services to be e-enabled by 31 December 2005. Local authorities are currently on course to deliver this target. The average local authority deals with over 750 individual services which may be accessed over a number of channels by citizens, including face-to-face, telephone and web. No data is kept on levels of take-up for individual services. As part of the ODPM's strategy to support councils increase citizens' use of e-government, on 11 November, the Minister for Local e-Government announced details of a National Take-Up Campaign for local e-services which is due to be launched in January 2006.

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