The administration of Jobcentre Plus is a matter for the Acting Chief Executive of Jobcentre Plus, Lesley Strathie. She will write to the hon. Member.
Letter from Lesley Strathie to Mr. Paul Goodman, dated
The Secretary of State has asked me to reply to your question asking how long it took for payments of Income Support, Jobseekers Allowance and Incapacity Benefit to be made to customers who claimed those benefits at the jobcentre in High Wycombe in 2001, 2002, 2003 and 2004. This is something which falls within the responsibilities delegated to me as Acting Chief Executive of Jobcentre Plus.
The available information is in the table.
(5) The clearance times figures in the table are mean figures taken over a 12 month period.
(6) Income support 2001–02 includes Aylesbury claims and from 2002–03 includes all Bucks claims.
(7) In 2002–03 claims for income support were processed separately according to whether they were from customers of working age or pension age (minimum income guarantee).
(8) IB processed at Aylesbury so these figures relate to the district.
Bucks and Oxon District Jobcentre Plus
The mean clearance times in the table show how long it took for a claim to be decided. Where payment is due to the customer at the time the claim is decided, it is made on the same day. If the claim is decided before the first payment is due, then payment is made on the following payday.
I hope this is helpful.