Cancelled Operations

Health written question – answered on 18th March 2005.

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Photo of Andrew Turner Andrew Turner Vice-Chair, Conservative Party

To ask the Secretary of State for Health what arrangements are in place to compensate those who have incurred nugatory expenditure as a result of the cancellation of operations.

Photo of John Hutton John Hutton Minister of State, Department of Health, Minister of State (Department of Health) (Health)

holding answer 17 March 2005

Guidance on "special payments", including ex-gratia payments, is contained in the National Health Service Manual for Accounts.

NHS bodies must consider each case on its merits. However, they are able to make ex-gratia payments, generally in cases where there has been financial loss incurred by the complainant, as a result of the actions or omissions of the relevant NHS body.

In exceptional circumstances, payments may also be made where there has been no financial loss, or in "discovered cases" of maladministration where no complaint has been made.

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