Most cleaning in both Houses of Parliament is carried out by external contractors. The main cleaning contract was awarded in September 2003 following a competitive procurement exercise. The cleaners who work in the Palace are not therefore employed by the parliamentary authorities but by the contractors who are, in the first instance, responsible for their terms and conditions.
The contractor has kept the parliamentary authorities informed since issues of pay rates and other terms and conditions were first raised by the representatives of the cleaners. We understand that the contractor and the representatives of their employees are actively involved in discussions.