Parliamentary Data and Video Network

House of Commons written question – answered on 15th October 2004.

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Photo of David Drew David Drew Labour/Co-operative, Stroud

To ask the Chairman of the Information Committee what evaluation has been carried out of the effectiveness of the work undertaken by the Parliamentary Data and Video Network from a system based around Citrix to one using broadband for remote users.

Photo of Robert Key Robert Key Conservative, Salisbury

The majority of users are content with the Virtual Private Network (VPN) service, which in time will replace Citrix for remote access. VPN technology, which uses broadband connections, was piloted before it was launched. Feedback from the pilot was evaluated and further feedback was invited once the service had been rolled out. The Parliamentary Communications Directorate (PCD) has investigated all negative feedback and has taken steps to ensure that the problems identified have been resolved. The performance of the VPN continues to be closely monitored.

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