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To ask the hon. Member for Roxburgh and Berwickshire, representing the House of Commons Commission what service level agreement has been reached with the company due to replace American Express in the Travel Office; what assessment he has made of the consequences for American Express staff of the changes of provider; what measures he has put in place to (a) check performance and (b) other feedback from hon. Members and their staff of the new company's performance; what the anticipated savings to the House are; and if he will make a statement.
I refer the hon. Gentleman to the answer given on