Driving Standards Agency

House of Lords written question – answered on 11th February 2004.

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Photo of Earl Attlee Earl Attlee Conservative

asked Her Majesty's Government:

What is the Driving Standards Agency's target for responding to inquiries made by e-mail.

Photo of Lord Davies of Oldham Lord Davies of Oldham Deputy Chief Whip (House of Lords), HM Household, Captain of the Queen's Bodyguard of the Yeomen of the Guard (HM Household) (Deputy Chief Whip, House of Lords)

The Driving Standards Agency has a target to answer 97 per cent of letters and e-mails within 10 working days and is currently answering 98 per cent within that target.

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