Trading Standards

Northern Ireland written question – answered on 11th February 2004.

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Photo of Rt Hon David Trimble Rt Hon David Trimble Leader of the Ulster Unionist Party

To ask the Secretary of State for Northern Ireland what assessment he has made of the initial public response to the consumer line recently launched by Trading Standards.

Photo of Ian Pearson Ian Pearson Parliamentary Under-Secretary, Northern Ireland Office

I am very pleased with the success to date of Consumerline, which went live on 3 November 2003. In the period from its commencement to 31 January 2004 it has dealt with more than 7,000 inquiries from the general public. This compares with 2,950 inquiries for the same period in 2002–03 under the previous advice service to consumers.

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