Pension Service

Work and Pensions written question – answered on 4th February 2004.

Alert me about debates like this

Photo of Mike Hancock Mike Hancock Liberal Democrat, Portsmouth South

To ask the Secretary of State for Work and Pensions what the (a) error rate and (b) arrears of work levels were for the last year in which pensions work was done in local offices in the South East region; and what the latest figures are for this work in the new pension centres.

Photo of Malcolm Wicks Malcolm Wicks Minister for pensions, Department for Work and Pensions

The Benefits Agency handled payments to pensioners as well as to people of working age through a network of over 400 social security offices. The Pension Service was launched in April 2002 to provide a more unified and responsive service via a network of 26 pension centres. Directly comparable data is not available in the format requested. However, I can confirm that within the South East Region the level of accuracy reported on Retirement Pension work has remained above the 98 per cent. target throughout the transition, and the levels of outstanding Retirement Pension work have reduced by more than 50 per cent..

Does this answer the above question?

Yes1 person thinks so

No0 people think not

Would you like to ask a question like this yourself? Use our Freedom of Information site.