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Medical Supply Agency: Key Targets 2003–04

House of Lords written question – answered on 19th November 2003.

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Photo of Lord Orme Lord Orme Labour

asked Her Majesty's Government:

What key targets have been set for the Medical Supply Agency for financial year 2003–04.

Photo of Lord Bach Lord Bach Parliamentary Under-Secretary, Ministry of Defence, Parliamentary Under-Secretary (Ministry of Defence) (Procurement)

Key targets have been set for the chief executive of the MSA for Financial Year 2003–04. The targets build on the progress already made by the agency since it formed in March 1996 and are as follows:

Key Target 1

Meeting Operational Medical Equipment and Material Requirements

To build and deliver, to schedule and within budget, all modules on the Operational Build programme as agreed with our key customers, the Defence Medical Services Department (DMSD), and to meet all authorised operational requirements for equipment, medical consumables and blood products.

Key Target 2

Meeting the Medical Equipment and Material Requirements for the in-year Exercise and Training Programme

To build and deliver, to schedule and within budget, all modules on the Exercise and Training Build Programme as agreed with DMSD, and to meet all authorised requirements for equipment, medical consumables and blood products.

Key Target 3

Meeting Customer Requirements

To meet demands for Category B items (commonly used items with a unit cost of less than £100 and approved by DMSD) from units and authorised demanders in the UK and overseas within the MSA Charter Response Times (Next Day, 3 Days), as follows:

(a) Top 250 by value

Within Charter Response Time 95%

Follow up (within 5 days) 97%

(b) Overall

Within Charter Response Time 90%

Follow up (within 5 days) 97%

Key Target 4

Procurement of Medical Equipment

Develop and implement a strategy to improve medical equipment and material Whole Life Management with our customers.

Key Target 5

MSA Change Programme

To work with our customers and stakeholders with the objective of delivering the key elements of the MSA Change Programme which will deliver significant improvements in the effectiveness and efficiency of the medical supply chain, contribute to CDL's strategic objectives, and improve delivery to our customers.

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