Transport written question – answered at on 19 November 2003.
To ask the Secretary of State for Transport what recent assessment he has made of the content and design of his Department's website.
The DfT web site, re-launched in July 2003, was developed to provide improved design, navigation and information retrieval. Following the launch of the site, we carried out an internal content review over the summer and commissioned a survey of external users designed by NOP. Further changes to improve customer focus are planned as a result of these exercises.
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