Central Science Laboratory Targets

House of Lords written question – answered on 22nd July 2002.

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Photo of Lord Milner of Leeds Lord Milner of Leeds Labour

asked Her Majesty's Government:

What targets they have set the Central Science Laboratory for 2002–03.

Photo of Lord Whitty Lord Whitty Parliamentary Under-Secretary, Department for Environment, Food and Rural Affairs, Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)

We have set the Central Science Laboratory the following performance targets for 2002–03.

Quality of Service

1. To make satisfactory progress with the action plan resulting from the 2001–02 Science Audit.

2. To manage the agency in an effective manner, including delivery of e-Government and commercial exploitation of research outputs.

3. To achieve a minimum of 85 per cent of project milestones in commissioned projects which support the Developing DEFRA objectives.

4. To achieve a mean score of 4.0 on a scale of 0 to 5 for the assessment of customer satisfaction using the revised methodology.

Efficiency.

5. To deliver the efficiency targets set out in the business plan.

Financial Performance.

6. To recover from Government departments, agencies and external customers, the full economic costs of the agency's services.

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