Home Department written question – answered at on 5 February 2002.
To ask the Secretary of State for the Home Department what arrangements are made for members of the public to visit the offices handling visa applications.
The Immigration and Nationality Public Enquiry Office based in Croydon provides a fast track service for all straightforward applications for further leave and indefinite leave to remain combined with an urgent return of passport facility. All callers are seen on the day. Three other regional inquiry offices based in Liverpool, Birmingham and Glasgow offer a more restricted service in terms of opening hours and the type of applications they are able to consider.
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