To ask the Secretary of State for Work and Pensions
(1) if he will place in the Library for each year since 1995 the average response time for providing a substantive answer to (a) hon. Member's correspondence, (b) correspondence from members of the public and (c) written parliamentary questions in the (i) House of Commons and (ii) House of Lords;
(2) if he will place in the Library for each year since 1995 the total number of (a) letters from hon. Members, (b) letters from members of the public and (c) parliamentary questions from (i) hon. Members and (ii) Lords dealt with by his Department; what percentage took (A) more than one month and (B) more than three months to provide a substantive answer; and if he will make a statement.
Information is not available in the format requested. Such information as is available is as follows.
General information on the volumes of correspondence received across Whitehall and on overall performance is published by the Cabinet Office. Figures for 2000 were published on
|Session||Total||Over one month||Over three months|