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Medical quality targets were set in June 2000, in the Government's response to the Social Security Committee report on medical services. The target in relation to C grade medical reports was: within six months to reduce the proportion of C grade reports by 10 per cent.; and within one year to reduce the proportion of C grade reports across all benefits to less than 5 per cent.
Performance against the target is monitored at national and at contract package level. All contract package areas (north, south-east, and south-west) have met both the six month and the one year target.