Passport Agency

Home Department written question – answered on 6th November 2001.

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Photo of Simon Hughes Simon Hughes Shadow Spokesperson (Home Affairs)

To ask the Secretary of State for the Home Department if the new information technology systems at the Passport Agency are fully rolled out; what has been the estimated total cost of the new systems; what was the original planned cost; and if he will make a statement.

Photo of Angela Eagle Angela Eagle Parliamentary Secretary (Home office)

Yes; with the successful implementation in the Glasgow Passport Office on 5 November, the United Kingdom Passport Service's new passport issuing arrangements have been fully rolled out. As indicated in the service's 2000–01 annual accounts the estimated cost of the contracts awarded to Siemens Business Services, and Security Printing and Systems Ltd. for the new system remains at £230 million. With completion of the roll out the service will now be conducting a post implementation review which, among other things, will fully evaluate actual and planned costs. The review should be completed in early 2002.

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