DWP Estate – Decommissioning of Temporary Jobcentres

Department for Work and Pensions written statement – made at on 28 February 2024.

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Photo of Jo Churchill Jo Churchill The Minister of State, Department for Work and Pensions

We previously provided updates on decommissioning Temporary Jobcentres; Expanding Our Services on 23 March 2021, and Expanding Our Services Update on 21 October 2021. These statements reaffirmed the Department’s commitment to reducing its Jobcentre estate back to pre–pandemic levels by decommissioning the Temporary Jobcentres or the additional space in established Jobcentres in a phased approach, where the increased capacity is no longer needed. The full list of Temporary Jobcentres and their current status can be found here.

As part of this ongoing, phased, approach to decommissioning the Temporary Jobcentres, the Department is today announcing the sixth and latest phase, which consists of decommissioning a further 42 temporary sites or additional space in existing Jobcentres. This latest phase brings the total number of temporary sites announced to date to 182. Details of the sites being decommissioned in this latest phase are listed below.

The remaining 12 sites of the 194 originally opened will be either decommissioned or absorbed into the estate in the coming months and we will individually update all those Members whose constituencies are affected at the time.

The decommissioning of Temporary Jobcentres will not reduce the levels of service, or access to face–to–face appointments. Customers will return to being served by an established Jobcentre and there will be no reduction in the number of Work Coaches supporting customers as a result of the decommissioning.

The Department continues to support and update colleagues in a timely and sensitive manner. We also remain committed to ensuring all relevant stakeholders, unions, organisations and Parliament are engaged and regularly updated on our work. Letters are being sent to each right hon. and hon. Member with changes in their constituency to explain what this means for their local Jobcentre, its staff, and their constituents.

Finally, in conjunction with this carefully planned decommissioning programme, we are looking to improve and upgrade Jobcentres over time. It is important that all those who come to Jobcentres are given the highest level of attention and service.

The 42 Temporary Jobcentres or additional space in existing sites to be formally decommissioned are:

Temporary Jobcentres

Temporary Jobcentre location



Unit C and D City Wharf, Shiprow, Aberdeen AB11 5BY


Centenary House, 10 Winchester Road, Basingstoke RG21 8UG

Birmingham (South)

1 Facet Road, Kings Norton, Birmingham B38 9PT


8 Albert Road, Blackpool FY1 4SW


Unit D, Bradford Business Park, Kings Gate, Bradford BD1 4SJ


Unit 61A, Dockside Outlet Centre, Maritime Way, St Mary’s Island, Chatham ME4 3ED


MSU D First Floor, West Orchards Shopping Centre, Smithford Way, Coventry CV1 1QL


1 Grove Road, Eastbourne BN21 4TW

Edinburgh Waverley Bridge

Unit L23, Waverley Mall, Waverley Bridge, Edinburgh EH1 1BQ


95 West Street, Fareham PO16 0AQ


60 Whitehall Road, Halesowen B63 3JS


Unit J2 Crossley Retail Park, Carpet Trades Way, Kidderminster DY11 6DY


Pegasus House, 17 Burleys Way, Leicester LE1 3BE

London Barnet

Building 2, North London Business Park, Oakleigh Road South, Barnet N11 1GN

London Cooks Road (Newham)

1-4 Cooks Road, London E15 2PW

London Ilford (Redbridge)

The Exchange, High Road, Ilford, IG1 1RS

London Queen’s Park (Brent Wembley)

111-115 Salusbury Road, Queens Park, London NW6 6RG

London Royal Albert Dock (Newham)

Altitude, 14 Lascars Avenue, Royal Albert Dock London E16 2YP

London Woolwich

71-77 Powis Street, Woolwich, Greenwich SE18 6JB


Unit 2 The Silk Works, Pickford Street, Macclesfield SK11 6JD

Manchester (Central)

58 Mosley Street, Manchester M2 3HZ

Milton Keynes

Phoenix House, Elder Gate, Milton Keynes MK9 1AW


Lower Units 16, 17, 18 and Upper Units 10, 11, 12, Castle Quarter, Norwich NR1 3DD


56 Yoden Way, Peterlee SR8 1AS


5a Edinburgh Road, Portsmouth PO1 1DE


4 The Observatory, High Street, Slough SL1 1LE


Jago House, 692 Warwick Road, Solihull B91 3DX

Staines upon Thames

100 Church Street, Staines upon Thames TW18 4DQ

Sutton in Ashfield

Broadway, Brook Street, Sutton in Ashfield NG17 1AL

Additional space in established Jobcentres

Additional space will be decommissioned or reabsorbed into the estate and services will continue as usual.

Additional space location


Ayr (reabsorbed)

Wallacetoun House, John Street, Ayr KA8 0BX

Cambridge (reabsorbed)

Henry Giles House, 73-79 Chesterton Road, Cambridge CB4 3BQ

Horsham (reabsorbed)

Marlborough House, 50 East Street, Horsham RH12 1HN

Lancaster (reabsorbed)

Mitre House, Church Street, Lancaster LA1 1JW

Leamington Spa (reabsorbed)

Brandon House, Holly Walk, Leamington Spa CV32 4JE

London Peckham (Southwark) (reabsorbed)

24-26 Peckham High Street, Peckham, London SE15 5DS

Shrewsbury (decommissioned)

3rd Floor offices Princess House, 17-19 The Square, Shrewsbury SY1 1YA

Sittingbourne (reabsorbed)

Roman House, 9 Roman Square, Sittingbourne ME10 4BP

Southport (reabsorbed)

Eastbank House, Eastbank Street, Southport PR8 1HE

St Albans (reabsorbed)

Beauver House, 6 Bricket Road, St Albans AL1 3JU

St Helens (reabsorbed)

Gregson House, Central Street, St Helens WA10 1UF

Waltham Cross (reabsorbed)

235 High Street, Waltham Cross EN8 7BA

York (reabsorbed)

1st Floor, 11-17 Monkgate, York YO31 7JZ

The 12 remaining Temporary Jobcentres or additional space in existing sites to be decommissioned or absorbed into the estate in the coming months are:

Temporary Jobcentre location


Ashton Under Lyne

101 Old Street, Ashton Under-Lyne OL6 6BJ


B1, 50 Summer Hill Road, Birmingham B1 3RB


580 Tringham House, Deansleigh Road Bournemouth BH7 7DT


Aldermanbury House, 2 - 4 Godwin Street, Bradford BD1 2ST

Colwyn Bay

Unit B, Bay View Centre, Sea View Road, Colwyn Bay LL29 8DG


The Blue Building, 39-40 High Street, Doncaster DN1 1DE


Unit 1 Hanover House, 49 Low Street, Keighley BD21 3PP

Kings Lynn

30-34 Broad Street, Kings Lynn PE30 1DP

London Barnsbury (Islington)

Unit 1a and 1b, 427 - 429 Caledonian Road, London, N7 9BG

London Clapham (Lambeth)

Clapham Place, Unit 1, 340 Clapham Road, London SW9 9FA


Fishergate Shopping Centre, Preston PR1 8HJ


30 Greengate Street, Stafford ST16 2HY