Companies House Public Targets 2017/18

Department for Business, Energy and Industrial Strategy written statement – made on 30th March 2017.

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Photo of Lord Prior of Brampton Lord Prior of Brampton Parliamentary Under-Secretary (Department for Business, Energy and Industrial Strategy)

I have set Companies House the following targets for the year 2017/18:

  1. To digitally enable 99% of all possible accounts filings

  2. To achieve an 87% take up of our digital filing services

  3. To maintain an availability of our digital services of 99.9%

  4. To reach a compliance level of 75% of confirmation statements filed early or on time

  5. To reach a compliance level of 95% of accounts filed early or on time

  6. To reduce the costs of our baseline activities by 3.5%

  7. To achieve a customer satisfaction score of at least 88%

These targets reflect the key priorities for Companies House in the coming year, with a focus on moving customers away from paper to digital channels, and ensuring the register is up to date.

This statement has also been made in the House of Commons: HCWS576