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Ordnance Survey: Performance Targets

House of Lords written statement – made at on 7 July 2010.

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Photo of Baroness Hanham Baroness Hanham The Parliamentary Under-Secretary of State for Communities and Local Government

The following performance targets have been set for Ordnance Survey in 2008-09.

Ordnance Survey will report externally against a set of agency performance monitors, as required of all executive agencies in government:

to achieve an operating profit before exceptional items, interest and dividends of £11.8 million for the financial year 1 April 2010 to 31 March 2011;some 99.6 per cent of significant real-world features greater than six months old is represented in the database;to achieve a free cash flow before exceptional items of £19.6 million for the financial year 1 April 2010 to 31 March 2011;to continue to reduce the underlying cost base of the business by on average 5 per cent per annum measured against a baseline of 2008-09 costs; and to achieve a customer index score of at least 80 per cent.

These targets reflect Ordnance Survey's continuing commitment to customers, to implementing the business strategy announced in April 2009, to maintaining and delivering intelligent geographic information to all users, and to offering improved value for money for all, as well as a commitment to government policies.

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