The key targets have been set for the chief executive of BFPO for the financial year 2006-07. The targets are as follows:

a. Key Target 1. To provide a 100 per cent. secure defence courier service (DCS) for the carriage of protectively marked material (PMM). This target is broken down into the following sub targets:

PI 1: 100 per cent. of packages to reach the required destination.

PI 2: 100 per cent. availability of the DCS capability. b. Key Target 2. To provide a secure defence courier service for the carriage of Protectively Marked Material (PMM) operating within timescales for scheduled and special items, at not less than 98.7 per cent. of that agreed with customers. c. Key Target 3. To provide a resilient and dependable service for the controlled and specialised handling of Defence Official Mails by operating at least 96 per cent. of deliveries within scheduled timings, agreed with customers. d. Key Target 4. To meet 96 per cent. of the requirements negotiated and agreed with customers for the transit times for delivery and collection at defence mail centres (DMCs). This target is broken down into the following sub targets:

PI 1: Some 96 per cent. of mail delivered to DMC by defence mail service (DMS)/Parcelforce (PF)/ Royal Mail (RM) to be sorted and ready for delivery within one hour and 10 minutes of receipt.

PI 2: Some 96 per cent. of mail delivered to DMCs by DMS/PF/RM to be delivered to local customers the same day.

PI 3: Some 98 per cent. of mail delivered/collected into DMCs from local customers before 1500 hours to be sorted within one hour and ten minutes of receipt. e. Key Target 5. To meet 95 per cent. of the agreed customer requirement for the movement of private and official mails from BFPO London to authorised overseas destinations within agreed timescales. This target is broken down into the following sub targets:

PI 1: Some 95.5 per cent. or more of deliveries of private and official mail to static locations world-wide (less British Forces Germany) within agreed timescales.

PI 2. Some 98 per cent. or more of deliveries of private and official mail to British Forces Germany within agreed timescales.

PI 3. Some 93.5 per cent. or more of deliveries of private and official mail to operational and exercise locations within agreed timescales.

PI 4. Some 95.5 per cent. or more of deliveries of private and official mail to HM ships within agreed timescales. f. Key Target 6. Total year-on-year direct RDEL cost growth to be no more than defence inflation less 1 per cent. This is an efficiency measure for continuous improvement while maintaining an effective level of service to our customers in accordance with the service level agreements.