Key targets have been set for the chief executive of the Disposal Services Agency (DSA) for financial year 2005–06. The targets are as follows:

Key Target—1

To achieve a disposal sales income of £50 million from sales of surplus Government-owned equipment and repayment business within an agency net operating cost of £7.5 million.

Key Target—2

To meet the key performance standards required under the Internal Business Agreements (IBA) with MOD customers including the Customer Supplier Agreement (CSA) with the Defence Export Services Organisation (DESO).

Key Target—3

To ensure that the agency is at the standard or above the public sector benchmarking report for overall customer satisfaction. The agency should maintain the level of current customer satisfaction (89 per cent.) and improve to 19 per cent. the number of very satisfied customers.

Key Target—4

To develop a benchmark to enable the agency to both measure and exceed HMG's target (currently 25 percentage by volume) for environmental re-use and recovery for all MOD material through the DSA.

Key Target—5

To secure £370,000 sales per person employed for commercial sales activities.