Fraud Strategy 2026-29

Part of the debate – in Westminster Hall at 4:12 pm on 7 July 2026.

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Photo of Angela Eagle Angela Eagle Minister of State (Home Office) (Security) (Jointly with the Cabinet Office) 4:12, 7 July 2026

It is a great pleasure to be in this Chamber with you in the Chair, Mrs Harris. I congratulate Adam Dance on securing the debate. I also thank him for how he has set out some of the very difficult problems that all our constituents have faced as technology has provided the wherewithal to industrialise frauds and scams, often from abroad.

There is now no way to get a handle on what they are doing without involving ourselves in international co-operation. As technologies advance, the threat of these kinds of activities evolves, and we have to do what we can to try to keep pace with them and hopefully get ahead, so that we can do some prevention rather than trying to pick up the pieces after terrible things have happened.

At this juncture, I express my empathy and sympathy with the hon. Member’s constituents, some of whom he has mentioned today, including Christopher, who was the subject of a romance fraud, and Jason, who was subjected to fraudulent behaviour and the temptation of wealth creation that was not really there.

One thing that has struck me very strongly since I took up this post three weeks ago, and from my own Constituency caseload over many years, is how invidious and difficult it is for the victims of these kinds of behaviours to admit that they have fallen into a trap, because many of them feel a bit silly and embarrassed and do not know where to turn to try to get redress. The way that redress has worked in this country in the past has not kept pace with the industrialisation of fraud, its international aspect and its sophistication. It has been difficult, therefore, as the hon. Member for Yeovil recounted, for systems to keep up.

People feel not only embarrassed, worried and a bit shameful that they have fallen into those traps, according to my constituency caseload, but they do not find it easy to get redress. I congratulate the hon. Member on his constituency work, and the way he has used the systems that we are putting in place to ensure that the money can be refunded in many cases, though obviously not all.

My esteemed colleague Lord Hanson leads on this area of work. Despite all the innovations in our constitution since I have been in this House, we do not allow Lords to speak in Commons debates, thank goodness. I am here, however, and more than happy to talk to Lord Hanson about some of these issues.

Before I come to the points raised, I want to make some simple but important ones of my own. Fraud is high volume and high harm, for the reasons the hon. Member for Yeovil outlined. Hon. Members will know that is true from their experience in advice surgeries. It deprives law-abiding people of their hard-earned money; it hits businesses with sometimes crippling losses; it destroys lives and livelihoods; it destroys confidence and mental health; it drains our economy; and it weakens our resilience and undermines confidence in the rule of law.

This problem is directly linked to my work as Security Minister, because it helps to fuel some of the most serious threats we face as a country, as well as causing the human harm we have heard of today. Our response has to match the scale and impact of the threat. I believe the Government have acted with clarity and ambition, with the new fraud strategy published in March, as the hon. Gentleman mentioned. I thank him for acknowledging that he was happy to see elements of that, such as crucial international action and the replacement of Action Fraud—it was so difficult to see any action coming from it that it would have been better named “Inaction Fraud”. Thankfully, that has been replaced.

As the strategy is put into effect, it will include Report Fraud, victim-support schemes and charters on advertising. In its broadest sense, the strategy brings together all parts of the system, including Government, law enforcement, industry and civil society, and goes further and faster in our fight to disrupt fraudsters and protect the public. The strategy is built on clear principles: to disrupt criminals, to safeguard people and businesses, to respond strongly, to protect victims and to enforce the law.

The Government have invested £250 million and will work with everyone to clamp down on the fraud epidemic. We will try to make that money work as hard as possible in co-operation with other parts of the system to get best value for money. To some extent, that is my answer to the question the hon. Member for Yeovil asked about whether £250 million is enough: it is not a bad start, and we will see how it develops to ensure that we cover the bases that we need to cover in this area as quickly as possible.

At the heart of the new approach is a new online crime centre, which has over £30 million of investment to bring Government, law enforcement, GCHQ and industry together in one place. Its mission is clear: to identify the technological enablers of fraud, which are rapidly evolving and industrialising, as I said before; to disrupt fraud at scale; and to deliver high-impact interventions at speed. The online crime centre is working on those things even as we speak.

Safeguarding and supporting victims is also at the forefront of the strategy. We are strengthening public awareness through an expanded “Stop! Think Fraud” campaign because it is important to remember that, as plausible as some of these people are, the more we can increase the suspicion and resilience of the people who interact in these systems, the more likely we are to be more resilient to fraud. I acknowledge absolutely that the psychological cleverness of a lot of fraud is something to behold. These people are very clever at what they do. They are very sophisticated in how they draw people in. All of us have a duty to try to warn individuals about the kind of dangers out there from those very sophisticated approaches.

Minister

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constituency

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