Part of the debate – in Westminster Hall at 3:54 pm on 24 October 2024.
I bow to the hon. Lady’s expertise. I hope that will be teased out when we know the terms of reference for the consultation. These are exactly the problems that we need to look at. We can all see that there can be a benefit for the market if dynamic pricing is used for cheaper theatre tickets, but if it is not used in the correct way, how do we enforce that? “How” is the hardest part. We have heard a lot about the problem, but how we solve it, with advancing technology, is what is really going to make the difference.
That takes me back to the point about the need to have information up front, so that people are not misled in the sales process. Clarity is key. I know the Minister is keen to quote the example of Dua Lipa, but I did my own research on ticket face value. My team and I came across a ticket on Viagogo that was priced at £250 but marked up to £5,167.
We can clearly see that that profit is not going where it should, which is upsetting for fans and frustrating for venues and, perhaps most importantly, angers the artists. Through no fault of their own, they are then labelled as a problem because they are pulled into the secondary market. As many hon. Members will know, and as we have heard, there was particular frustration about the use of computer-powered software. As we heard from the hon. Member for Cramlington and Killingworth, we all welcomed the last Government taking action to strengthen the law on ticket information requirements and introducing a criminal offence for the use of automated software to buy more tickets online.
I often think that it is wise to learn from other hon. Members in this place. With that in mind, I looked to see what the Minister had previously said on the topic, given his long-standing interest. I noticed that in April, when the then Government announced a review into the market, he castigated them and said:
“The idea of a review at the dog end of a Parliament and at the end of the regime is absolutely pathetic”.—[Official Report,
Vol. 749, c. 187.]
He continued by saying that Labour
“will bring these measures in and go further”. —[Official Report,
Vol. 749, c. 187.]
So I have to admit that it is a surprise to see that the new Government’s plan, which they thought about for 14 years, is to introduce a consultation. In our exchange in the Chamber last week, the Minister quoted Bucks Fizz. He said,
“the previous Government had embraced Bucks Fizz…
‘Don’t let your indecision take you from behind.’”—[Official Report,
Vol. 754, c. 966.]
I am pleased to see him being decisive by choosing to do exactly what the last Government did. He is so decisive, in fact, that when he was asked this week, he said:
“That is why we will be launching a consultation on the secondary ticket market soon—the piece of paper in front of me actually says ‘in the autumn’, but I am never quite sure when that is, so I am going with ‘soon’.”—[Official Report,
Vol. 754, c. 969.]
I ask the Minister not to look back in anger at the last Government—after all, the Conservatives were caught beneath a landslide by a Labour champagne supernova. He is in the Government, and it is the Government’s job to get this right.
I have several questions for the Minister. When will the Government launch their consultation, not the one by the CMA? What is the scope of the consultation and what are its terms of reference—for example, will it include the role of search engines that signpost customers to touts, which is a real problem? When does it aim to conclude? Wider still, how does the private Member’s Bill presented by Dr Huq fit into this? Is it a Government handout Bill and does it have Government support?
Finally, no one in the House wants to see the public or the artist ripped off, as Anneliese Midgley pointed out, so can the Minister clarify how the following fits into Labour’s vision for tackling the secondary market? The Prime Minister, then the Leader of the Opposition, stated that
“a Labour government will cap resale prices so fans can see the acts that they love at a fair price.”
Is that Labour policy? What is a “fair price” and for whom, and how does that translate into artists being paid for their talents? Furthermore, I hope that the Minister will forensically analyse the successes and weaknesses of the legislation that has been implemented in Ireland and is coming forward in Australia, with no fear or favour, to ensure that we get a fit with whatever is brought forward.
In closing, live events make a significant contribution to the UK economy, as many Ministers will know from their summers of concerts and sporting events. Indeed, it is tempting to mention the Prime Minister’s favourite country pop singer and her recent Eras tour, which provided an economic boost to this country of almost £1 billion. The Conservatives want the live events sector to continue to thrive, and to ensure that the ticket market is fair for consumers and well-priced. As the Opposition are looking forward to seeing the consultation, one could say that we are ready for it. I hope the Minister will announce further details not only “soon” but imminently.