Secondary Ticketing Market — [Andrew Rosindell in the Chair]

Part of the debate – in Westminster Hall at 3:54 pm on 24 October 2024.

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Photo of Luke Evans Luke Evans Opposition Whip (Commons), Shadow Parliamentary Under Secretary (Culture, Media and Sport) 3:54, 24 October 2024

It is a pleasure to serve under your chairmanship, Mr Rosindell. I congratulate Emma Foody, and I hope she enjoys her nostalgic tour through all the concerts she plans to go to. For what it is worth, as we are sharing, one of my first gigs was Faithless, which I am quite proud of, although it does not quite stack up when I say that my second one was Tom Jones. Still, I enjoyed both hugely.

I was sorry to hear Marie Goldman talk about her parents becoming victims. There is some joke about Sting and getting the Police involved, but I will leave that for the moment.

I thank Mrs Hodgson for her dedication and her expertise on this issue. We all know, as I have learned in the last five years, that we have to plod and plod in this place to keep getting heard. The fact that we are having another debate and that there will be a consultation is all credit to her.

Like Jack Abbott, I too have seen three of S Club 7. My sighting was at a stag do with my brother in Newport. I hope that the hon. Member was not there—if he was, I hope he does not share the pictures.

As Jo Platt noted, grassroots venues are so important. The UK is a centre for the creative industries, and that is the testbed; that is why we have world-class talent coming out, and we certainly do not want to lose that.

Anneliese Midgley brings a huge amount of expertise. I think she said she was a DJ, so I am looking forward to her doing the cross-party celebration of “Mistletoe and Wine”—there is a good Cliff Richard reference.

The issue of secondary ticketing and dynamic ticket pricing has affected many of our constituents, as we have heard today. It certainly seems that when Oasis came up with their masterplan to reform, the ticket promoters did not foresee the issue of dynamic pricing causing so many headlines and unfortunately detracting from the exciting news of Oasis reforming.

It is important to separate the secondary ticket market from the specific issue of dynamic ticket pricing. Unlike the primary market, in which tickets are sold at their original face value and the price is set by the artists, event organisers or box office, the secondary ticket market relates to tickets resold after their original sale. Prices for these tickets are often inflated and sometimes go for at least double the face value. We have heard the term price gouging, which particularly applies here.

Dynamic ticket pricing is, as the Minister will be aware, a pricing strategy used by a lot of sectors, including hotels, taxis and airlines, to name but a few. Dynamic ticket pricing can bring significant benefits for consumers when prices are lowered—for example, early bird tickets or late tickets, as we heard from the hon. Member for Chelmsford.

I appreciate that the Competition and Markets Authority has published a call for evidence on the use of dynamic ticket pricing for Oasis. I hope the Minister will agree that in the case of Oasis ticket sales the issue seems to be that fans may not have been provided with the necessary information up front and had not been given any clear information about what was going on. Above all, transparency is really important.

I hope the Minister will touch on how drip-pricing is slightly different and how that affects the live events sector. As we have heard, that relates to hidden costs. A customer should be able to see the full price they are paying up front and not have hidden unnecessary costs.