I beg to move,

That this House
has considered the Life in the UK citizenship test.

It is a pleasure to serve under your chairmanship, Sir Christopher. I want first to talk about my constituent, Kate Jeffery. She is an Australian by birth, and she married her husband in Banbury in 1992. They returned to Australia shortly thereafter and then came back to the UK—her husband’s home—in 2017. They have settled here, and Kate has built her life here. I am happy to say that she has now decided to make North East Fife her home; it is a lovely home.

When the time came for Kate to apply for indefinite leave to remain, she did so on 26 April, almost eight months ago. In making that application, Kate also applied for an exemption from the “Life in the UK” test due to her dyslexia, which is so severe that it means she can never study for or take the test. She did this with the formal written support of her GP, which is no mean feat, considering the waiting time to see GPs these days.

This, sadly, is where things started to go wrong. In June, her exemption was refused on the grounds that GP support did not count as evidence of a diagnosis. Kate started to worry about her right to remain, so she reached out to my office for assistance, paid out of her own pocket for a private diagnosis and sought legal advice. Evidence in support of Kate’s application was sent by my office and her solicitor to the Home Office on multiple occasions between June and August, but no acknowledgment of receipt was provided, and there was no trace of that evidence when we rang for updates. We knew that at least one set of the documents was received—it was sent by recorded delivery—but still we had no progress.

After chasing throughout September, my office finally received notification on 25 September that the documents had been uploaded to the Home Office system on 15 August, so we all had a moment of temporary relief that this ongoing situation would be over. But, unbelievably, at the start of this month Kate was contacted by yet another caseworker at the Home Office who asked again for the same supporting documents to be sent. This is a farce and an utter failure, both in ensuring that leave to remain applications are dealt with consistently and in providing a basic good customer service level.