Santander Closures and Local Communities — [Philip Davies in the Chair]

Part of Backbench Business – in Westminster Hall at 1:30 pm on 14th February 2019.

Alert me about debates like this

Photo of Brendan O'Hara Brendan O'Hara Shadow SNP Spokesperson (Inclusive Society) 1:30 pm, 14th February 2019

My hon. Friend is being incredibly generous in giving way. Before we move on from the role of the Post Office, I would like to share some information I received this morning. In a letter to me on 24 January, Santander assured me that it was working closely with post offices near closing branches to keep them informed and supported. This morning, the Post Office wrote to me saying that, due to commercial sensitivities, Santander does not share customer numbers with it, and therefore that it

“is exceptionally difficult to model the impact…on any given branch without having information on numbers and amount of cash withdrawals”.

Does my hon. Friend share my concerns about the veracity of an impact assessment that encourages customers to use the Post Office’s services, when Santander does not even share basic information with it?