Closure of Sovereign House, Newport — [Mr Adrian Bailey in the Chair]

Part of Armed Forces – in Westminster Hall at 4:14 pm on 19 July 2017.

Alert me about debates like this

Photo of Damian Hinds Damian Hinds The Minister of State, Department for Work and Pensions 4:14, 19 July 2017

As I think the hon. Lady knows, there are some things that are commercially sensitive and that it is not possible to release, and there are other things that it is possible to release. I am happy to follow up with her about that in correspondence.

I know that there is also interest in whether our plans will affect the roll-out of universal credit. I assure hon. Members that the changes take full account of the roll-out of the full universal credit service. We have ensured that our schedule of changes has the flexibility to react to changing demand—both expected fluctuations and future economic trends. From this month, we are expanding universal credit full service roll-out to 30 jobcentres a month and putting extra resources into those jobcentres and the service centres that support them.

As the way we interact with our customers changes, so do their needs and expectations. Reforms have increased our online interactions with claimants so that face-to-face contact can be used for those who require additional support. We are committed to retaining an accessible jobcentre network and continuing to serve customers in all parts of the country. Our work coaches will continue to offer face-to-face support—a core part of our service—at our sites, but customers now have a range of ways to access employment support, including email, telephone, post and online.

Around 3 million more people in this country are in work than in 2010, and youth unemployment has fallen by 375,000. The employment rate has risen to 72.9%, which is a record high. In Wales, a near-record high of 1.44 million people are in work. Now is the right time to consider how we can make best use of our resources to help bring into work those who are able to join the workforce while retaining support and safeguards for those who are not.

Question put and agreed to.