I agree. I hope that the House will look forward a couple of months, when more detailed maps of phase 2 roll-outs will allow us to look into phase 3. That will give constituents some clarity, which we so urgently need, so that we can say to people, “We know that superfast broadband is finally coming to your area, but it won’t be here for another two or three years”, or however long. That will at least allow some communities to make up their own minds about whether they would like to put their own money into helping to jump the queue, or whether they are content with the wait.
The lack of clarity has been damaging. Our postbags are full because people often tells us that an update on a website saying, for example, “Your cabinet will be upgraded within the next three months”, has remained the same for the past six months or longer. That is deeply unhelpful to us, to our councils that are trying to oversee the process and to BT itself. We should acknowledge that sometimes the companies have been their own worst enemies.