[Mr Graham Brady in the Chair] — Rural Bank Closures

Part of the debate – in Westminster Hall at 9:30 am on 21 February 2012.

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Photo of Nicholas Dakin Nicholas Dakin Opposition Whip (Commons) 9:30, 21 February 2012

Is it not true that banks are encouraging—indeed, almost forcing—customers to go down the route of internet and telephone banking, often against customers’ wishes? That is having an impact on the footfall in branches such as those that the hon. Gentleman describes. These changes are being driven by the determinations of producers, rather than customers, which is a great shame.