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Hampshire Ambulance Service

Part of the debate – in Westminster Hall at 10:46 am on 24th April 2001.

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Photo of Gisela Stuart Gisela Stuart Parliamentary Under-Secretary (Department of Health) 10:46 am, 24th April 2001

We have discussions with our colleagues about those areas where the services work together, but it is not always funding alone that is the problem. Other concerns are whether people are trained and how they co-operate. I must put the record straight in relation to the hon. Gentleman's point about NHS Direct. His perception is that it takes 10 minutes to answer the call, 10 minutes to tell the story and 10 minutes to give the answers. He might have picked up on one incident where that happened, but the figures do not bear him out. The statistics show that NHS Direct in Hampshire answered 64 per cent. of calls within 15 seconds; it took 16,000 calls in March. There will be further improvements.

On Hampshire ambulance services, the national increase in demand has been reflected in Hampshire--