Ambulance Service

– Scottish Parliament written question – answered on 9th March 2011.

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Photo of Karen Gillon Karen Gillon Labour

Question S3W-40043

To ask the Scottish Executive how many emergency calls to the Scottish Ambulance Service were made by (a) members of the public who had not contacted NHS24, (b) members of the public who had been advised to by NHS24, (c) NHS24 directly, (d) ambulances as a result of the time limit expiring on an urgent call and (e) the police between 00.01 on 31 December 2010 and 23.59 on 1 January 2011, broken down by NHS board area.

Photo of Nicola Sturgeon Nicola Sturgeon Scottish National Party

The information is not held in the format requested.

However, the Scottish Ambulance Service (SAS) has provided the information it holds on the numbers of emergency incidents attended, and the method of notification, between 00.01 on 31 December 2010 and 23.59 on 1 January 2011. This is set out in the following table:

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NHS Board AreaTotal Number of Emergency IncidentsEmergency Incidents where call was received via NHS 24Urgent Incidents upgraded to emergency incidents due to patient condition deterioratingEmergency Incidents where call was received via Police
Argyll and Clyde*32941135
Ayrshire and Arran30432028
Dumfries and Galloway681409
Forth Valley21041013
Greater Glasgow66677350
Western Isles15500

Source: Scottish Ambulance Service.


*SAS systems record data under the previous structure of 15 geographic health boards.

**The alignment of any incident to a health board area is based on postcode and N/A is applied where the incident location postcode is not yet mapped to a health board area on the SAS Command and Control system.

***The total number of emergency incidents (3,849) includes incidents notified through methods not outlined separately in the table, such as 999 calls and calls from other healthcare professionals. These account for the balance of 2,989 incidents.

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