Deaf and Hard of Hearing People

– Scottish Parliament written question – answered at on 16 July 2010.

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Photo of Cathy Peattie Cathy Peattie Labour

Question S3W-34719

To ask the Scottish Executive whether it has given consideration to the use of online interpreting services for deaf people for (a) consultations, (b) information services, (c) health services and (d) other public services.

Photo of Alex Neil Alex Neil Scottish National Party

The development of online BSL/English interpreting services is a matter for the service providing agencies (such as health boards and local authorities) and for the deaf sector. The service providers are responsible for funding interpreting services in order to communicate with their customers, and there is evidence of an increasing number of service providers establishing contracts with deaf organisations to provide online services. The deaf sector which wishes to provide the service has agreed that it is a highly competitive market and is best left to market forces to develop.

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