– Scottish Parliament written question – answered at on 14 March 2003.

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Photo of Nicola Sturgeon Nicola Sturgeon Scottish National Party

Question S1W-34492

To ask the Scottish Executive what funding has been provided to each NHS board to introduce and develop new hospital appointment systems in each year since 1999-2000 and what future funding will be provided, as referred to in chapter 4 of Partnership for Care: Scotland’s Health White Paper .

Photo of Malcolm Chisholm Malcolm Chisholm Labour

Information, Management and Technology Strategies are agreed at NHS health board level together with associated local investment plans, which will include provision for systems such as hospital appointments systems. The Health Department intends to investigate with the service new ways of making appointments which will bring a closer involvement for the patient in the appointment process and may involve the use of contact centres for hospitals.

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