Regulation of Care (Scotland) Act 2001

– Scottish Parliament written question – answered at on 14 March 2003.

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Photo of Christine Grahame Christine Grahame Scottish National Party

Question S1W-34312

To ask the Scottish Executive how often the complaints procedure established under section 6 of the Regulation of Care (Scotland) Act 2001 has been reviewed and what actions have been taken, or amendments to the procedure made, as a result of any such review.

Photo of Christine Grahame Christine Grahame Scottish National Party

Question S1W-34314

To ask the Scottish Executive how often the complaints procedure established under Part 5, section 64 of the Regulation of Care (Scotland) Act 2001 has been reviewed under section 64(3) and what actions have been taken, or amendments to the procedure made, as a result of any such review process

Photo of Frank McAveety Frank McAveety Labour

The review of the complaints procedure established by the Care Commission under sections 6 and 64 of the Regulation of Care (Scotland) Act 1995 is an operational matter for the commission itself. Ministers must consent to any variation of the procedures, however. There have not yet been any such reviews.

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