To ask the Scottish Government whether it will provide an update on its work on inclusive communication. (S6O-03839)

We wrote to update stakeholders on the Scottish Government’s work on inclusive communications on 14 August 2024. The letter shared the decision to produce enhanced guidance, tools and training to support public authorities to improve their use of inclusive communication. That, in turn, should help them to better perform their general equality duty.

My decision was informed by careful consideration of what we believe would make the most impact. We have since confirmed funding for that work, and officials have begun preparations for a scoping exercise on resources and gaps.

My constituent Marion Burns from Renfrewshire, who has to communicate through a device, has shared with me her difficulty in using public services. In a recent letter to me, the minister turned down the opportunity to meet Marion and others with similar lived experience. That is despite the minister’s predecessor having suggested a meeting, which I presume was because of a recognition that work on inclusive communication should involve those who have inclusive communication needs, so that they can provide invaluable insight into their experience. Will the minister reconsider and meet my constituent and others at the earliest opportunity?

I note that Neil Bibby has been consistent on the issue and has raised it many times on his constituent’s behalf. Now that I am five months into the job, I am happy to take up his challenge and look at the matter.