General Question Time – in the Scottish Parliament at on 13 June 2024.
To ask the Scottish Government what its response is to the Communication Workers Union’s call for housing standards to be updated to ensure that letterboxes are positioned at a suitably accessible height. (S6O-03576)
The Scottish Government is aware of the Communication Workers Union’s long-standing campaign highlighting the health and safety issues that low-level letterboxes present to its members. I recognise the benefits that addressing the issue would have for its members and, more generally, for the accessibility and safety of homes.
Officials are engaging with the CWU and are assessing the options for amendment to building standards guidance, subject to further engagement with industry stakeholders. That amendment would provide more explicit guidance about the positioning of the letterboxes provided in new dwellings.
I have been working with the CWU’s national health and safety officer for more than a year on the issue of low-level letterboxes and have also been in dialogue with Scottish Government officials. I am told that there are no objections to banning low-level letterboxes in future developments or in door replacements, because that would benefit postal workers by reducing the risk of injury. Will the minister outline the steps that the Scottish Government has taken to implement that policy?
I am committed to reviewing the building standards guidance regarding low-level letterboxes and am working with stakeholders, prior to any change to building standards guidance, to confirm that there will be no unintended consequences. Officials will continue engaging with the CWU and with wider industry stakeholders to assess the options for amending building standards guidance. I reassure the member that updates to the guidance will follow that process as soon as is possible.