ScotRail Station Facilities

Portfolio Question Time – in the Scottish Parliament at 2:30 pm on 23 May 2024.

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Photo of Baroness Katy Clark Baroness Katy Clark Labour 2:30, 23 May 2024

To ask the Scottish Government what action it is taking to improve facilities at railway stations operated by ScotRail. (S6O-03475)

Photo of Fiona Hyslop Fiona Hyslop Scottish National Party

As I stated in my recent letter to the member, the Scottish Government has invested whenever possible in specialised facilities referred to as changing places, such as those at the redeveloped Glasgow Queen Street station, at Dundee station and at Troon station, which will open this summer. Accessible toilets were also added to Motherwell and Stirling stations during redevelopment work, and the new East Kilbride station building and the new Hairmyres station will have accessible toilets and baby changing facilities.

As my colleague is aware, all ScotRail trains are well equipped with onboard facilities, including fully accessible toilets and baby changing facilities for passengers. Fully accessible facilities are also available at all main railway stations in Scotland.

Photo of Baroness Katy Clark Baroness Katy Clark Labour

Figures that were released to my office by ScotRail show that only 22 per cent of Scotland’s 357 train stations have toilets for public and staff use, that fewer than one in five stations have baby changing facilities and that only two stations have the changing places facilities that are important for disabled passengers. Does the Cabinet secretary agree that those are basic passenger expectations and that we must increase the number of such facilities in stations? Is that being made clear to ScotRail?

Photo of Fiona Hyslop Fiona Hyslop Scottish National Party

The member has raised the issue now and has also done so in writing to me. That is a matter for ScotRail. We know that providing additional space requires investment. Some stations have historical layouts and have little space available for such facilities. Where redevelopment is possible, that has been a priority for ScotRail, and I will ensure that ScotRail is made acutely aware of the concern that the member has raised.

Photo of Annabelle Ewing Annabelle Ewing Scottish National Party

That concludes transport portfolio questions.

Before we move to the next item of business, I suspend this meeting.

Meeting suspended.

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