Energy Efficiency Improvements (Due Diligence on Suppliers)

Portfolio Question Time – in the Scottish Parliament at on 1 May 2024.

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Photo of Craig Hoy Craig Hoy Conservative

To ask the Scottish Government what due diligence is conducted by Home Energy Scotland when selecting recommended suppliers to install energy efficiency improvements that are supported by Scottish Government funding. (S6O-03361)

Photo of Gillian Martin Gillian Martin Scottish National Party

Home Energy Scotland is not responsible for selecting or recommending installers of energy efficiency improvements. Applicants to the HES grant and loan scheme are required to use a microgeneration certification scheme-accredited installer for heat pumps and other renewables and a TrustMark-registered installer for complex energy efficiency measures, including external wall insulation.

HES recommends for all measures that householders contact at least three installers, ensure that the chosen installer is fully qualified, and seek a guarantee or warranty for the work carried out.

Photo of Craig Hoy Craig Hoy Conservative

Across Scotland, many colleges are saying that they are unable to recruit enough apprentices to meet the forthcoming demand to deliver on the Government’s insulation plans and its net zero objectives. Will the Minister therefore speak to the Minister for Higher and Further Education; and Minister for Veterans about reversing the funding cuts to Scotland’s colleges, which will mean more cowboy operators operating in Government-funded schemes in Scotland?

Photo of Gillian Martin Gillian Martin Scottish National Party

I will tell Mr Hoy exactly what we are doing. We are working in partnership with the sector to ensure that appropriate support and training provision are aligned at the local level with business needs and local demands. We have funded the green heat installer engagement programme to provide assistance and support for installers in their clean heat transition to become accredited for the installation of heat pumps. That included the MCS certification fund, which last year supported 24 businesses to become MCS certified.

The issue is of great importance. I have frequent conversations with Graeme Dey, who oversees what the colleges do. They are alive to the fact that a number of skill streams will have to raise their game and produce a prospectus that will meet the demand for future skills.

Photo of Beatrice Wishart Beatrice Wishart Liberal Democrat

Energy Saving Trust administers the grant and loan scheme for Home Energy Scotland. I have heard from suppliers about delays in processing applications, and the knock-on effect is that delayed payments to the businesses negatively impact their cash flow. While ensuring due diligence, what can the Scottish Government do to improve the process so that local suppliers, which are often small businesses, can continue to support the on-going and necessary energy efficiency installations?

Photo of Gillian Martin Gillian Martin Scottish National Party

Our target is to always process Home Energy Scotland claims within 10 working days, once the required documentation has been received. We are aware that the Majority of such applications are dealt with on time, but, as we roll out the scheme, a lot more can be done to ensure that any delays are investigated and that processes are developed that bring about improvement.

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