The Social Security Scotland framework document provides accountability and governance to ensure that Social Security Scotland meets its statutory obligations. The framework requires delivery in keeping with our core values of dignity, fairness and respect. Encouraging people to access the benefits that they are entitled to and assisting them through our application process are rights that are enshrined in the social security charter. Assisting people to gather supporting information for disability assistance is a fundamental part of delivering those obligations. Reviewing performance on that is a frequent priority in my discussions with the chief executive of Social Security Scotland.