Energy Efficiency Upgrades (Regulatory Oversight)

– in the Scottish Parliament at on 18 January 2024.

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Photo of Pauline McNeill Pauline McNeill Labour

8. To ask the Scottish Government what consideration it has given to whether there is a need for regulatory oversight of companies that install low-emissions heating systems and upgrade homes to be more energy efficient. (S6O-02981)

Photo of Patrick Harvie Patrick Harvie Green

The regulation of consumer protection is reserved to the United Kingdom Government, but the Scottish Government recognises the importance of consumers being assured that any work carried out is done to a high standard. Using microgeneration certification scheme installers and TrustMark registered businesses is a requirement of accessing Scottish Government funding. I encourage anyone who is considering energy efficiency upgrades to seek expert advice from trusted sources, such as the Scottish Government’s Home Energy Scotland service.

Photo of Pauline McNeill Pauline McNeill Labour

I thank the minister for exchanging letters with me on this subject, which I care a lot about. The minister will be aware that we currently have 1,300 companies, and there are only 4,000 installers across the UK, so we will need a lot more in time to come.

Last month, Citizens Advice Scotland warned that existing consumer protection is insufficient and could allow rogue traders and scammers to prey on people’s good intentions. There have been many examples of that. Notwithstanding that the minister has said that the regulation of consumer protection is a matter for the Westminster Parliament, does he agree that the absence of minimum legal standards for all heat-pump installations means that there will continue to be a potential risk to consumers if there is not a single accreditation scheme for all installers in the net zero market?

Photo of Patrick Harvie Patrick Harvie Green

Citizens Advice Scotland and Pauline McNeill are right to draw attention to that. We are concerned about the risks that people could encounter and the kind of installers that the member is drawing attention to. We have to be clear about the things that the Scottish Government can do and the things that it cannot do, and we must put pressure on the UK Government to act.

On what we can do, we published “The Heat in Buildings Supply Chains Delivery Plan: Towards an Industry for Green Heat” more than a year ago. Since then, we have been working actively under that plan to ensure that we have the high-quality skilled capacity across Scotland that we will need if we are going to see the acceleration of energy efficiency and zero-emission heating systems that the country needs. As I said, we make the MCS and the TrustMark requirements part of the Scottish Government funding package.

However, Pauline McNeill has colleagues who might come into ministerial office down south at some point later in the year, and the burden might fall on them to do some of the work that the current UK Government has failed to do.

Photo of Brian Whittle Brian Whittle Conservative

According to responses that I have received from the Scottish Government, it currently does not record or track the number of businesses that operate in the energy efficiency sector or the certifications that they hold. How does the minister believe that it is possible to effectively support the growth of the sector and ensure that home owners are protected from falling victim to cowboy contractors without gathering that kind of basic information?

Photo of Patrick Harvie Patrick Harvie Green

Rather like Pauline McNeill’s initial question, some of that relates to the consumer protection responsibilities. Brian Whittle is asking about the regulation of businesses, which falls under consumer protection and is the responsibility of the UK Government. Brian Whittle might like this Parliament and this Government to take responsibility for more of the powers that are currently reserved, and we would do a better job than the current UK Government, which is ripping up climate commitments left, right and centre.

The Deputy Presiding Officer:

Beatrice Wishart, who joins us remotely, has a supplementary question.

Photo of Beatrice Wishart Beatrice Wishart Liberal Democrat

In the past, some properties in Shetland, where energy efficiency measures have been installed by certified non-local contractors, have been on the receiving end of shoddy workmanship, with little comeback for the householder once the non-local contractor has left the aisles. Meanwhile, local contractors—often small businesses—cannot compete for that work because certification takes too long and the cost is too high.

It is vital that reputable installers carry out such work, so how can the Scottish Government help to ensure that smaller businesses can access that important certification?

Photo of Patrick Harvie Patrick Harvie Green

That is an extremely important aspect in relation to not only Shetland but other rural and island communities around Scotland, where the kind of experience that Beatrice Wishart described has taken place.

There has been a recent consultation on the microgeneration certification scheme and a relaunched version of that is due to be in place later this year—I think by summer. That scheme is not under the control of the Scottish Government, but we are pleased to see progress there. One thing that it intends to do is remove and reduce some of the barriers to certification that currently exist. I hope that we will be able to update Beatrice Wishart and other interested members on that activity, although, as I said, it is not within the direct control of the Scottish Government.

The Deputy Presiding Officer:

That concludes portfolio questions on transport, net zero and just transition. In order to allow front bench teams to change position, there will be a short pause before we move on to the next item of business.